Responsible Gaming

“OroPlay” is committed to supporting responsible betting among its customers, as well as promoting awareness about problem gambling and improving prevention, intervention and treatment.

“OroPlay’s” Responsible Gaming Policy establishes its commitment to minimizing the negative effects of problem gambling and promoting responsible gaming practices.

“OroPlay” supports the generation of online gamers by offering them a wide range of games and entertainment. We also take responsibility for our product line.

The aim of “OroPlay” is to provide the safest and most innovative adult gaming platform in the world. The products offered, clear and safe, allow each user to play within their financial possibilities and receive a service of the highest quality. Integrity, justice and reliability are the guiding principles of “OroPlay”’s work. It is therefore clear that “OroPlay” must do its best to avoid and reduce problems that may arise from participation in gambling, particularly in cases of immoderate gambling. At the same time, it is important to respect the rights of those who participate in games of chance, to a reasonable extent, as a means of entertainment.

Responsible Gaming at “OroPlay” is based on three fundamental principles: Player Safety, Game Security and Protection against Gambling Addiction. Together with research institutes, associations and therapeutic institutions, we work to create a responsible, safe and reliable framework for online gaming.

Player safety

We take responsibility for the safety of our players. Protection of players is based on prohibiting minors from participating in games and protecting privacy, which involves the responsible processing of personal data and payments. The fairness and random nature of the products offered are closely monitored by independent organizations. Marketing communication is also geared towards protecting players: we only promise what players can receive in our transparent line.

Protection against gaming addiction: research – prevention – intervention

Most users who place sports bets, casino bets, and other gaming offerings play sparingly for entertainment. Certain habits and behavior patterns (such as shopping, playing sports, eating or drinking alcohol) that are considered normal and do not cause any concern can develop into addiction for some people and cause problems. Likewise, sports and gambling betting can cause problems for a small group of customers.

Customers addicted to gaming are prohibited from continuing to participate in gaming programming. Subsequently, customers receive contacts from organizations where they can receive professional advice and support.

Self-responsibility is the most sustainable form of prevention

The basic principle promoted by “OroPlay” is that the final decision and responsibility about whether to play or not, and how much money can be spent on the game must be assumed by the customer himself. Client self-responsibility is therefore the most effective form of protection against addiction. “OroPlay” sees it as its responsibility to serve customers by providing transparent products, complete information and maintaining a clear line of conduct.

Protection of minors

“OroPlay” does not allow minors (under 18 years of age) to participate in games and place bets. That is why confirmation of majority and confirmation of date of birth are mandatory requirements during registration. “OroPlay” takes the issue of minors’ participation in gaming and betting very seriously. To offer the best possible protection to minors, we also count on the support of parents and caregivers. Please keep your account access details (user ID and password) in a safe place.

Additionally, we recommend that you install filter software. This software will allow you to restrict access to Internet resources that are unsuitable for children and teenagers.

Responsibility for problems

“OroPlay” offers a variety of games and bets that are forms of entertainment for most customers. At the same time, OroPlay assumes responsibility for its customers, providing support and tools to maintain a safe and fun environment, taking into account the associated risks.

Customers who have difficulty assessing risks, recognizing their own limits or those who suffer from gambling addiction are unable to enjoy our range of products responsibly and perceive it as a form of entertainment. “OroPlay” assumes responsibility for such users, blocking their access to its products for their own protection.

Stay informed with the main topics!

Most people play for pleasure. Moderate participation in games within your financial ability is completely acceptable. However, for a small percentage of people, gaming is not a form of entertainment, it is a challenge that should be considered seriously.

What is problematic gaming behavior?

Problematic gambling behavior is considered to be one that interferes with the way of life, work, financial situation or health of a person or their family. Prolonged participation in games is contraindicated for this person, as it can lead to negative consequences.

In 1980, pathological gambling addiction was officially recognized and entered into the list of psychological diseases of the international classification system DSM-IV and ICD-10. It is defined as a prolonged, repetitive and often amplified inclination to gamble despite existing negative personal and social circumstances such as debt, breakdown of family relationships and delayed professional growth.

In what cases should a person's behavior be considered addiction?

It is necessary to emphasize that diagnoses of gaming addiction can only be qualified by specialists. The material presented on this page will help you estimate and define your own gaming behavior.

The special danger of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. However, there are some diagnostic signs that can point out existing problems. In the presence of at least five of the following symptoms, the likelihood of severe dependence is high:

1. The player is deeply involved in the game, all his thoughts are only about the game.
2. The sum of the bet increases over time.
3. Attempts to give up or control their participation in games seem unsuccessful.
4. By limiting his participation in the game, the person becomes irritated and disappointed.
5. Gaming is a way to escape problems or discomfort.
6. The player tries to recover the lost amount,
7. Lies about your gaming behavior,
8. Commits illegal acts,
9. It ruins or breaks relationships with family and colleagues,
10. Borrow money to participate in games.

Rules for responsible gaming

By following the rules below, you can enjoy the game without anxiety:

1. Only start playing when you are calm and focused.
2. Take regular breaks.
3. Define in advance the monthly amount you can spend on the game.
4. Once you set a maximum limit, don't increase it further.
5. Before you start playing, set the maximum winning amount, after reaching which you should stop playing.
6. Define in advance the amount you can lose.
7. Do not start playing under the influence of alcohol or drugs.
8. Don't start playing depressed.